At Hotel Sea N Rock, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for reservations, dining, banquet, or other services, in accordance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.
We may collect the following information when you interact with our website or stay at our property:
We also collect limited technical data such as IP address, browser type, device information, and website usage through cookies and analytics tools.
Your information is used to:
We do not sell or rent your personal information to third parties.
Our website uses cookies to improve functionality and understand visitor behaviour. Cookies help us analyze traffic, remember user preferences, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
We will only send promotional or marketing communication, including via email, SMS, WhatsApp, or call, where you have provided clear, opt in consent. You may withdraw this consent at any time as described in Section 7 (Your Rights).
Hotel Sea N Rock does not sell or rent your personal information.
We may share information only with:
Payment processing partners operate under their own independent privacy and security policies. Hotel Sea N Rock is not responsible or liable for the data handling practices of these third party payment providers, and encourages guests to review their respective policies.
Where any of the above service providers or systems process personal data outside India, we take reasonable steps to ensure such transfers comply with applicable Indian data protection law.
We retain personal information, including identification copies and booking records, for a period of 5 years from the date of collection, or as required under applicable law, including statutory record keeping requirements for hotels, after which it is securely deleted or anonymized. CCTV footage is retained for a limited period as determined by our security policy, after which it is routinely deleted, unless required for an ongoing investigation or legal proceeding.
We implement reasonable administrative and technical measures, in line with the Digital Personal Data Protection Act, 2023, to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. While no online platform is completely secure, we continuously strive to protect your data. In the event of a personal data breach that affects you, we will notify you and the relevant regulatory authority as required under applicable law.
Subject to applicable law, you may request to:
You may exercise these rights, or raise any grievance regarding your personal data, by contacting our Grievance Officer as detailed in Section 11 (Contact Us).
Our website may use third-party services such as Google Analytics, Google Maps, payment gateways, or social media platforms. These services have their own privacy policies, and we encourage you to review them separately. Hotel Sea N Rock is not liable for the privacy or data handling practices of these independent third party services.
In accordance with the Digital Personal Data Protection Act, 2023, a child is defined as any individual under the age of 18. We do not knowingly process the personal data of a child without verifiable consent from a parent or legal guardian. Where a minor's information is collected, such as during a family booking, it is done with the consent of the accompanying parent or guardian.
Hotel Sea N Rock may update this Privacy Policy from time to time. Any revisions will be published on this page with the updated effective date.
